Refund policy

 

RETURN AND REFUND POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund or a partial exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be new and unopened.  

RETURN PROCESS

To return an item, please email customer service at contact@miraclebloom.shop. After receiving a confirmation to return the item, place it securely in its original packaging and include proof of purchase.

Please note that you will be responsible for all return and shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from receiving your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us using the contact details below to arrange a refund or exchange.

Please Note

A 20% restocking fee will be charged for all returns.

Sale items are a FINAL SALE and cannot be returned.

Eligible for returns for up to 14 days for unopened items

 Please note the reason for the return and show proof of the damaged item.

QUESTIONS

If you have any questions concerning our return policy, please contact us at contact@miraclebloom.shop